Play Smart. Stay in Control.

At bth88, we believe that gaming should always be fun. We have built our responsible gaming framework around the principle that every player has the right to enjoy cricket betting, slots, live casino, and all other games on our platform — without those games ever causing harm. Our tools, policies, and support channels are designed to keep your experience enjoyable and firmly within the boundaries that you set for yourself.

Responsible gaming at bth88 is not a legal box-ticking exercise — it is a genuine commitment that runs through every part of how we operate. From the moment you create an account to your everyday sessions, we have integrated safeguards that empower you to stay in control. We encourage you to read this page fully, use the tools available to you, and reach out to us without hesitation if you ever feel you need support.

Age Restriction — 21+ Only

bth88 is strictly an adults-only platform. All players must be 21 years of age or older to register an account and participate in any form of real-money gaming, including sports betting, casino games, crash games, and fishing games. This age restriction is non-negotiable and applies to all players regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

During the registration and KYC verification process, bth88 requires identity documentation to confirm that every account holder meets the minimum age requirement. Any account found to belong to a person under 21 will be closed immediately and all funds returned in accordance with our Terms and Conditions. If you suspect that someone under 21 is accessing the Platform, please contact us immediately at [email protected].

Our Responsible Gaming Tools

Deposit Limits — Staying in Budget

One of the most effective ways to manage your gambling spend is to set a deposit limit before you start playing. bth88 allows you to define a maximum deposit amount over a specific time period. Once your limit is reached, no further deposits can be made until the period resets. Setting a limit takes only a few moments but can make a significant difference to your long-term gaming experience.

• Daily Deposit Limit
  Caps the total amount you can deposit within a single 24-hour rolling window. Ideal for players who prefer to keep each session small and controlled.
• Weekly Deposit Limit
  Sets an upper ceiling on total deposits across a 7-day period. A popular choice for regular players who want to budget their gaming activity on a weekly basis without monitoring daily amounts.
• Monthly Deposit Limit
  Applies a hard cap on deposits for the entire calendar month. Best suited to players who manage their entertainment budget on a monthly cycle — for example, aligned with their monthly income from work.

Time-Out & Session Breaks

Sometimes the most responsible thing you can do is simply step away from the platform for a period. bth88 offers two types of time-based breaks that you can activate instantly from your account settings, with no waiting period before the restriction takes effect.

• Short Time-Out
  Choose a break of 24 hours, 48 hours, or 7 days. During this period, your account remains open and accessible for viewing your balance and history, but you cannot place bets, make deposits, or claim bonuses. The time-out cannot be cancelled once activated.
• Extended Break (30 Days)
  A 30-day cooling-off period that fully suspends all gaming activity on your account. Recommended for players who feel their play has become more frequent than intended. At the end of 30 days, you will be required to confirm that you wish to resume before any activity can restart.

Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming tool bth88 offers. When you apply for self-exclusion, your account is permanently closed. You will be unable to register a new account using the same identity details, mobile number, or payment method. This measure is designed for players who have decided that they no longer wish to gamble and want to make that decision as permanent and binding as possible.

To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours. Any funds remaining in your account at the time of exclusion will be returned to your verified payment method (bKash, Nagad, Rocket, or Upay) in accordance with our withdrawal policy. We strongly urge any player who is considering self-exclusion to also contact a gambling support helpline for additional assistance.

Recognising the Warning Signs

Problem gambling can develop gradually and is not always obvious. The following warning signs may indicate that gambling has moved beyond entertainment and is beginning to have a negative impact on your life or the lives of those around you.

• Spending more time or money on gambling than you originally planned.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
• Gambling with money set aside for essential expenses such as rent, food, or family needs.
• Feeling anxious, irritable, or restless when not gambling, or when trying to reduce or stop gambling.
• Lying to family members, friends, or colleagues about your gambling activity or the amount of money involved.
• Borrowing money, selling possessions, or taking out loans to fund gambling.

Quick Self-Assessment

If you are unsure whether your gambling habits are healthy, ask yourself the following questions honestly. If you answer "yes" to one or more of these, we strongly recommend speaking to our support team or a professional counselling service.

Your answers are private and are not recorded by bth88. This self-assessment is a personal tool to help you reflect on your habits. If any of these questions prompted concern, please do not wait — contact our support team today.

Protecting Minors

If you share a device with younger family members, we strongly recommend that you log out of your bth88 account after every session and enable parental controls on your device. Do not save your password in shared browsers, and do not share your account credentials with anyone, including children or younger siblings who may be curious about the Platform.

bth88 monitors account activity for patterns that may indicate underage access, such as unusual session times or inconsistencies in KYC documentation. Any account identified as belonging to or being used by a person under 21 will be immediately suspended and investigated. We take our obligation to protect minors very seriously and treat any breach of the age restriction as a matter of the highest priority.

Get Help — You Are Not Alone

If you feel that gambling is becoming a problem — or if someone close to you is concerned about your gaming habits — please reach out. Asking for help is a sign of strength, not weakness. bth88's support team is available 24 hours a day, 7 days a week, and will treat all responsible gaming enquiries with complete confidentiality and without judgement.

When you contact us about a responsible gaming concern, our team will discuss the tools available to you, help you activate any limits or exclusions you request, and — if appropriate — refer you to external professional support resources. There is no waiting period before restrictions take effect, and all communications are handled with full confidentiality. You do not need to be in crisis to reach out — if something feels off, that is enough of a reason to get in touch.